Zoom client crashes on Ubuntu Studio 22.04 LTS
a quick help. I just installed Ubuntu Studio 22.04 and for some strange reason Zoom client crashes on start. Not sure if it's just me or if this is a common problem across. I installed zoom client downloaded from their official website (). After installing when I open it just crashes. And no log files I could search to see what the issue could be.
Their website said version 16.04+ and above is supported. So was curious. I also did a check on all the dependencies and the only one missing is "libgstreamer-plugins-base0.10-0". I don't see it in the repository to install it separately. Not sure if this could be an issue. In one of the forums it mentioned that it's not supported by Ubuntu anymore instead to install "libgstreamer-plugins-base1.0-dev". I installed it separately but still no luck.
Zoom client version being installed: Version 5.10.4 (2845) Distributor ID: Ubuntu Description: Ubuntu 22.04 LTS Release: 22.04 Codename: jammy
07 Answers
Run this command from terminal and it will work fine ;)
zoom --disable-gpu-sandbox
6I raised a request with zoom and they acknowledged this bug and said it will be fixed in their next release 5.10.6. Expected time of release is end of May 2022.
1Upgrade to latest zoom
Latest version of zoom (5.10.6 (3192)) has this problem fixed (for my machine Alienware M15 R4), but some coworkers have reported that "virtual backgrounds" option has been broken on this one. Microphones and webcams USB are not being started ok . Hopefully with more patches more problems will be fixed.
Old alternate solutions
If your zoom doesn't start altogether you can test if with
zoom --disable-gpu-sandboxthings get better. Another alternate solution is to use older version 5.9.6.2225. You can download it from
If you still are having problems read on
Even yet another alternate solution is to install via snap (as it currently writing of today the version 5.9.6.2225), but not sure when the snap will be modified:
sudo snap install zoom-clientEnjoy your travels! And hopefully you can get to your meetings on time. Always test your zoom and audio-setup with at least 5 minutes before the meeting.
I've used the Zoom client on both 18.04 and 20.04 and ran them with different kernels (as an attempt of solving a different problem) and every time it randomly crashed. I've also seen several people complain.
I ended up using the browser to join meetings, it works flawlessly. Maybe try that until they fix the client.
This is only possibly an answer if you also have an internal graphic card:
I have both an Intel internal graphics and a dedicated Nvidia card.
Interestingly I only have the same issue (Zoom crashing on Ubuntu 22.04) when my Nvidia card is enabled (sudo prime-select nvidia; command works with proprietary nvidia driver). Zoom works fine with the Intel internal GPU (sudo prime-select intel).
So there could be a problem how Ubuntu 22.04 interacts with nvidia drivers (in my case the proprietary nvidia-driver-510). If you have an integrated GPU, try out Zoom with that.
3If the answers above do not help, following this steps worked for me!
To enable Disable desktop screen sharing for meetings you host for all users in the account:
Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
In the navigation panel, click Account Management then Account Settings.
Click the Meeting tab.
Under In Meeting (Basic), verify that Disable desktop screen sharing for meetings you host is enabled.
If the setting is disabled, click the toggle to enable it. If a verification dialog box appears, click Turn On to verify the change.
(Optional) If you want to make this setting mandatory for all users in your account, click the lock icon , and then click Lock to confirm the setting.
(source)
BLUF: I was experiencing the same problem, but rebooting my workstation solved it for me.
Either clicking on a zoom link, running zoom, or running zoom --disable-gpu-sandbox would briefly open a window, but it would immediately close. Uninstalling and reinstalling zoom had no effect. Running su zoom gave me an error message involving PulseAudio being missing, so on a hunch, I rebooted. Running zoom then opened the crash reporter window, after which I was able to use zoom normally.
