Celeb Glow
general | March 11, 2026

Windows 10 PIN Sign-in: Your credential could not be verified

I've been using my Windows 10 PIN login for a long time, it recently stopped working and throwing an error: Your credential could not be verified, I'm pretty sure my PIN is correct as I've reset my PIN a couple of time.

1

2 Answers

I have seen this issue before, and most of people can fix the issue by the following steps.
1. Disable Microsoft Hello in Start->Settings->Accounts->Sign-in option or in local group policy
2. Then restart the machine
3. Log on with local admin account
4. Re-enable the Windows Hello feature
5. Configure the Pin as you need

Hope it can help you too.

I recently had the same problem. Although my Microsoft password worked, the Windows PIN did not. I solved this by removing the PIN sign-in option, then putting it back and creating a new PIN. I believe the reason this happened is because I had changed my Microsoft password some time in the past and hadn't logged in on this computer with the new password for a while.

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