Windows 10 BSOD due to HID

Log Name: System
Source: Microsoft-Windows-DriverFrameworks-UserMode
Date: 28/11/2018 16:34:44
Event ID: 10111
Task Category: User-mode Driver problems.
Level: Critical
Keywords:
User: SYSTEM
Computer: DESKTOP-3JS743D
Description:
The device HID-compliant headset (location (unknown)) is offline due to a user-mode driver crash. Windows will attempt to restart the device 5 more times. Please contact the device manufacturer for more information about this problem.
Event Xml:
<Event xmlns=""> <System> <Provider Name="Microsoft-Windows-DriverFrameworks-UserMode" Guid="{2e35aaeb-857f-4beb-a418-2e6c0e54d988}" /> <EventID>10111</EventID> <Version>1</Version> <Level>1</Level> <Task>64</Task> <Opcode>0</Opcode> <Keywords>0x2000000000000000</Keywords> <TimeCreated SystemTime="2018-11-28T16:34:44.466142000Z" /> <EventRecordID>1122</EventRecordID> <Correlation /> <Execution ProcessID="740" ThreadID="860" /> <Channel>System</Channel> <Computer>DESKTOP-3JS743D</Computer> <Security UserID="S-1-5-18" /> </System> <UserData> <UmdfDeviceOffline xmlns=""> <LifetimeId>{714af0f3-18c1-4dd0-8385-17569f8faac6}</LifetimeId> <FriendlyName>HID-compliant headset</FriendlyName> <Location>(unknown)</Location> <InstanceId>HID\VID_0951&amp;PID_16A4&amp;MI_03&amp;COL02\7&amp;1C94FA2&amp;0&amp;0001</InstanceId> <RestartCount>5</RestartCount> </UmdfDeviceOffline> </UserData>
</Event>

Can anyone help me with this crash? I dont really understand how I can fix this. The driver files it refers to are c:\Windows\system32\DRIVERS\UMDF\HidTelephony.dll and C:\Windows\system32\drivers\WudfRD.sys

All drivers are up to date. Headset is the HyperX Cloud.

9

1 Answer

The issue was entirely unrelated to Drivers and ended up being bad CPU voltage settings.

2

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