Why can't I wake up my laptop with a keyboard or mouse press?
I have an Asus n56vv laptop running Windows 8.1 professional that is giving me a quite annoying problem: I can't wake it from sleep by pressing a button on the mouse or keyboard. This happens on both the integrated laptop keyboard and the USB one I connected to it (I'm interested in waking it up with the USB keyboard or mouse btw). The only way to wake it up seems to be the Power button on the laptop itself.
I could do this with my old (5-year old) laptop, I refuse to believe a new one like this one doesn't support this basic function.
I already enabled the "allow this device to wake up the computer" option on every usb port / input device I could in the Device Manager, tho some of them have the option grayed out, so I couldn't do it for all of them. But it doesn't seem to have any effect.
Any ideas are appreciated.
28 Answers
HERE IS THE FIX:
Power Options (select your power plan. balanced, high, etc) > USB Settings > Disable “USB selective suspend settings”
DONE.
This was already answered by user280074.
Just in case, if still doesnt work, try these:
- Check BIOS and disable deep sleep.
- Change USB ports for keyboard and mouse.
- Restore plan defaults for all power plans.
I have a custom AMD Phenom IV computer running Windows 7, and it started behaving that way this morning, after installing Windows update KB2310138 (update for microsoft security essentials), failing to update IE11, and installing a new version or update of Adobe Flash. One of those updates must have disabled keyboard wake-up.
That windows update cannot be uninstalled. None of the last two dozen windows updates Windows installed even show up on the "installed updates" list that you get in "Uninstall an update".
I went to Device Manager, found 2 keyboard profiles (don't know why), and the first one did not have "Allow this device to wake the computer" checked. I checked it. I don't know if that solved the problem.
I had this problem, neither mouse or keyboard use would prompt windows to wake up, I read this page and others and checked out all options and nothing worked. . . however I then realized that both my keyboard and mouse usb wireless receivers were on a usb hub (i.e. itself then plugged into one of my computers usb ports).
Plugging in my mouse receiver directly into a usb port on the computer itself solved the problem.
Allowing "wake timers" has worked for me:
Source. Works even with an external USB hub.
However, it doesn't work if you connect the keyboard while it's asleep.
2Just disable or uninstall the ASUS InstantOn application. It prevents LAN and USB to wake up from sleep. That worked for me.
Under control panel go to system and security/power options
Panel Open on left side. You can set to wake the computer when opening the screen and or by touching any button
Here is how i solved it:
Initially, the "Power Management" tab which contains the option "Allow this device to wake up the computer" wasn't even present.
To fix this, I went to the BIOS settings and enabled this option "Enable USB Wake Support". (Not sure if this option is available in all laptop. Mine is a Dell Inspiron).
(Image credits to user8024277)
After I enabled this option in BIOS and booted into Windows, the Power Management tab appeared on my USB Keyboard and External Mouse devices. I enabled the "Allow this device to wake up the computer" option and now I am able to wake my laptop with the external keyboard and mouse.
Note: "Allow this device to wake up the computer" - This option was available only on my external keyboard and mouse only. It still wasn't available for my laptop's built-in keyboard and touchpad though.
Changing the BIOS settings worked. See the attached snapshot.
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