Webex crashing/lockup Firefox / Chromium Browsers - Ubuntu 12.10 [closed]
When launching webex from firefox or chromium browser. Browser freezes and stops responding. Browser process must be killed to exit. Please help me troubleshoot this.
Here are my setup details and error messages I have gathered below:
Setup: Ubuntu 12.10 and all software updates installed. From Java Console: Java Plug-in 1.6.0_43 Using JRE version 1.7.0_17-b02 Java HotSpot(TM) Client VM
running file which java javac shows the following:
/usr/bin/java: symbolic link to `/etc/alternatives/java'
/usr/bin/javac: symbolic link to `/etc/alternatives/javac'I have several Java's loaded: running command sudo update-alternatives --config javaproduces:
There are 4 choices for the alternative java (providing /usr/bin/java). Selection Path Priority Status
------------------------------------------------------------
* 0 /usr/lib/jvm/java-6-oracle/jre/bin/java 1082 auto mode 1 /usr/lib/jvm/java-6-openjdk-i386/jre/bin/java 1061 manual mode 2 /usr/lib/jvm/java-6-oracle/jre/bin/java 1082 manual mode 3 /usr/lib/jvm/java-7-openjdk-i386/jre/bin/java 1071 manual mode 4 /usr/lib/jvm/java-7-oracle/jre/bin/java 1081 manual The Java console produces the following output when attempting to start webex:
Java Plug-in 1.6.0_43
Using JRE version 1.7.0_17-b02 Java HotSpot(TM) Client VM
User home directory = /home/tony
----------------------------------------------------
c: clear console window
f: finalize objects on finalization queue
g: garbage collect
h: display this help message
l: dump classloader list
m: print memory usage
o: trigger logging
q: hide console
r: reload policy configuration
s: dump system and deployment properties
t: dump thread list
v: dump thread stack
x: clear classloader cache
0-5: set trace level to <n>
----------------------------------------------------
java.lang.ExceptionInInitializerError at com.sun.deploy.net.protocol.https.Handler.openConnection(Handler.java:97) at java.net.URL.openConnection(URL.java:971) at sun.net.(JarURLConnection.java:84) at sun.plugin.net.protocol.jar.CachedJarURLConnection.<init>(CachedJarURLConnection.java:58) at sun.plugin.net.protocol.jar.Handler.openConnection(Handler.java:18) at java.net.URL.openConnection(URL.java:971) at com.sun.deploy.security.DeployURLClassPath$JarLoader.getJarFile(DeployURLClassPath.java:797) at com.sun.deploy.security.DeployURLClassPath$JarLoader.access$1000(DeployURLClassPath.java:678) at com.sun.deploy.security.DeployURLClassPath$JarLoader$1.run(DeployURLClassPath.java:745) at java.security.AccessController.doPrivileged(Native Method) at com.sun.deploy.security.DeployURLClassPath$JarLoader.ensureOpen(DeployURLClassPath.java:737) at com.sun.deploy.security.DeployURLClassPath$JarLoader.<init>(DeployURLClassPath.java:699) at com.sun.deploy.security.DeployURLClassPath$3.run(DeployURLClassPath.java:407) at java.security.AccessController.doPrivileged(Native Method) at com.sun.deploy.security.DeployURLClassPath.getLoader(DeployURLClassPath.java:396) at com.sun.deploy.security.DeployURLClassPath.getLoader(DeployURLClassPath.java:373) at com.sun.deploy.security.DeployURLClassPath.getResource(DeployURLClassPath.java:237) at sun.plugin2.applet.Plugin2ClassLoader$2.run(Plugin2ClassLoader.java:1006) at java.security.AccessController.doPrivileged(Native Method) at sun.plugin2.applet.Plugin2ClassLoader.findClassHelper(Plugin2ClassLoader.java:995) at sun.plugin2.applet.Applet2ClassLoader.findClass(Applet2ClassLoader.java:129) at sun.plugin2.applet.Plugin2ClassLoader.loadClass0(Plugin2ClassLoader.java:263) at sun.plugin2.applet.Plugin2ClassLoader.loadClass(Plugin2ClassLoader.java:193) at sun.plugin2.applet.Plugin2ClassLoader.loadClass0(Plugin2ClassLoader.java:253) at sun.plugin2.applet.Plugin2ClassLoader.loadClass(Plugin2ClassLoader.java:193) at sun.plugin2.applet.Plugin2ClassLoader.loadClass(Plugin2ClassLoader.java:174) at java.lang.ClassLoader.loadClass(ClassLoader.java:356) at sun.plugin2.applet.Plugin2ClassLoader.loadCode(Plugin2ClassLoader.java:703) at sun.plugin2.applet.Plugin2Manager.createApplet(Plugin2Manager.java:3031) at sun.plugin2.applet.Plugin2Manager$AppletExecutionRunnable.run(Plugin2Manager.java:1497) at java.lang.Thread.run(Thread.java:722)
Caused by: java.lang.ClassCastException: sun.security.ssl.X509TrustManagerImpl cannot be cast to com.sun.net.ssl.internal.ssl.X509ExtendedTrustManager at com.sun.deploy.security.X509ExtendedDeployTrustManager.<init>(X509ExtendedDeployTrustManager.java:113) at com.sun.deploy.net.protocol.https.Handler$Initializer$1.run(Handler.java:70) at java.security.AccessController.doPrivileged(Native Method) at com.sun.deploy.net.protocol.https.Handler$Initializer.<clinit>(Handler.java:40) ... 31 more
Exception: java.lang.ExceptionInInitializerError Reset to default