Celeb Glow
updates | April 02, 2026

Google Chrome stopped working on Ubuntu 16.04 - it only shows orange box

We have Ubuntu 16.04 with LTSP at work. Google Chrome worked until last week, but now it only shows orange box. I can blind type an URL and it is loaded but I can't see anything. When I start google-chrome from command line I get these error messages:

[20549:20549:0211/102212.749273:ERROR:viz_main_impl.cc(161)] Exiting GPU process due to errors during initialization
[20581:1:0211/102213.132253:ERROR:child_process_sandbox_support_impl_linux.cc(79)] FontService unique font name matching request did not receive a response.

I tried to start google-chrome without gpu:

google-chrome --disable-gpu

but it didn't help. The error message about GPU process disappeared but the other one remained and I still cannot see anything.

6

2 Answers

Since we are quite strongly affected by the problem, we tried to get to the root of the problem. It turned out that the problem only occurred when you are trying to open chrome and/or chromium over a ssh tunnel. After a web search we found a bugreport debian:

For convenience i am writing the solution here again.

Download a the c file a user attached in message #10.

wget "" -O XlibNoSHM.c

Compile this into a shared object file.

apt install libX11-dev
gcc -shared -fPIC -o XlibNoSHM.so XlibNoSHM.c

Then you can start chromium / chrome with:

LD_PRELOAD='libdl.so ./XlibNoSHM.so' /usr/bin/google-chrome-stable
LD_PRELOAD='libdl.so ./XlibNoSHM.so' /usr/bin/chromium-browser

Hope that helps to solve the issue for you.

1

The problem was in Goggle Chrome over ssh (our thin clients are connected to the server via ssh). Yesterday, after an update I found that Google Chrome is working again. It could have been fixed in an earlier version already, since I didn't check the functionality every time, but the important thing is that this issue disappeared.

The version of Google Chrome is 83.0.4103.97.

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