Citrix - Unable to use Skype for Business audio on Ubuntu 16.04 LTS

I'm having issues with Citrix HDX Media Engine. I'm able to connect to my workstation virtual machine just fine using Citrix Receiver. However HDX Realtime Connector can't connect for some reason. Skype for Business can't find audio device, but when I go to the Windows volume manager, I both see my speakers and microphone detected as Citrix HDX Audio. The funny thing is it used to work just yesterday, but I had to format my drive and install OS from scratch. Now I can't make it work again. Before the format I had Ubuntu dual-booted with Windows if that makes any difference.

I'm using Citrix Receiver 13.4 and HDX Media Engine 2.2.

I've tried with both x64 and x86 version but no success.

Did anyone run into similar issue before?

Any help appreciated.

1

2 Answers

Go to /opt/Citrix/ICAClient/utils/ and run:sudo ./hdxcheck.sh

You will get a summary of the HDX pre-reqs and that will also show you what you need to install. Likely you are missing the gstreamer0.10-plugins-base and gstreamer0.10-tools.

You can check those two with: dpkg --status gstreamer0.10-plugins-base gstreamer0.10-tools | egrep "Package|Version|Status"

4

Adding following line to the wfclient.in config file was a simple solution for me.

~/.ICAClient/wfclient.ini

[...]
[WFClient]
AllowAudioInput=True
[...]

1

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