Celeb Glow
updates | March 09, 2026

Check Point Software VPN fails (SSL Network Extender is down …) after Windows update

I am using Windows 10 in my Lenovo laptop. To connect to our client environment, I need to use their Check Point Software VPN.

I was able to connect successfully earlier in the day. However, after some Windows update, I have been repeatedly getting this error (see image)

I am using Internet Explorer. I have tried to run as Administrator. I have installed Java. Despite all these attempts, I am still not able to make my VPN work. Anything else I need to do ?

     error messages
       [Click for larger image]

4 Answers

Figured out.

Installed this:

Then run Internet Explorer as an Administrator.

1

Sometimes, even after the installation done above, I receive error:

SSL Network Extender is down and could not be started. Consider rebooting the computer (#323)

Solution: Computer Management > Restart Check Point SSL Network Extender

  • This service must be running Service Manager
2

On Dell Notebooks must be turned off the "Secure Boot" option in BIOS. Then works it.

You need put extender.dll version 80.0.54.64 to "C:\Windows\Downloaded Program Files" its works as user, not need rus as admin.