Celeb Glow
updates | March 25, 2026

Cannot acces my other hard disks! help!

When I try to open my hard drive it gives this error message:

unable to access location
error mounting/dev/sdb2 at/media/user/b03c28983c285ba: wrong fs type, bad option, bad superblock on/ dev/sdb2, missing codepage or helper program or other error 

3 other hard drives get this same error message.


I got this by using the recommended command:

$ lsblk -f
NAME FSTYPE FSVER LABEL UUID FSAVAIL FSUSE% MOUNTPOINTS
loop0 squash 4.0 0 100% /snap/bare/5
loop1 squash 4.0 0 100% /snap/audacity/992
loop2 squash 4.0 0 100% /snap/cherrytree/40
loop3 squash 4.0 0 100% /snap/core/12834
loop4 squash 4.0 0 100% /snap/core18/2409
loop5 squash 4.0 0 100% /snap/core20/1405
loop6 squash 4.0 0 100% /snap/firefox/1232
loop7 squash 4.0 0 100% /snap/core20/1434
loop8 squash 4.0 0 100% /snap/firefox/1300
loop9 squash 4.0 0 100% /snap/gnome-3-28-1804/161
loop10 squash 4.0 0 100% /snap/gnome-3-38-2004/99
loop11 squash 4.0 0 100% /snap/gtk2-common-themes/13
loop12 squash 4.0 0 100% /snap/gtk-common-themes/1534
loop13 squash 4.0 0 100% /snap/handbrake-jz/142
loop14 squash 4.0 0 100% /snap/inkscape/10154
loop15 squash 4.0 0 100% /snap/krita/64
loop16 squash 4.0 0 100% /snap/kde-frameworks-5-core18/32
loop17 squash 4.0 0 100% /snap/snap-store/575
loop18 squash 4.0 0 100% /snap/snap-store/582
loop19 squash 4.0 0 100% /snap/snapd/15177
loop20 squash 4.0 0 100% /snap/snapd/15534
loop21 squash 4.0 0 100% /snap/snapd-desktop-integration/10
loop22 squash 4.0 0 100% /snap/vlc/2344
loop23 squash 4.0 0 100% /snap/steam/6
sda
├─sda1
│
├─sda2
│ vfat FAT32 E7F9-81E7 506.7M 1% /boot/efi
└─sda3 ext4 1.0 d803ac9e-0507-4496-b9d9-d90a802d3b16 260.4G 36% /
sdb
├─sdb1
│ ntfs System Reserved
│ 3A028F1B028EDAF1
├─sdb2
│ ntfs B03C28983C285B9A
└─sdb3 ntfs DA4C916C4C9143E3
sdc
├─sdc1
│ ntfs System Reserved
│ 809A56959A568814
└─sdc2 ntfs A008202D082004BE
sdd
└─sdd1 ntfs New Volume 9894699594697722
7

1 Answer

The output of lsblk -l suggests that sdb2 is an ntfs partition.

Firstly check ntfs-3g is installed:apt search ntfs-3g

ntfs-3g/jammy,now 1:2021.8.22-3ubuntu1 amd64 [installed,automatic] read/write NTFS driver for FUSE

Then try this:

mount -t ntfs /dev/sdb2 /mnt/

Assuming /mnt is empty or pick another empty directory

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