Celeb Glow
updates | March 23, 2026

Asterisk Followme() extension not found

Can't get beyond the error message that the "extension doesn't exist" that I see in the Asterisk CLI console.

Any ideas what I'm doing wrong?

The error message:

[Aug 10 01:51:54] ERROR[28026][C-00000002]: app_followme.c:1038 findmeexec: Extension '6002@default' doesn't exist

My followme.conf:

[350]
music => default
context => default
;context => hand ; Tried this as well
number => 6002

And extensions.conf:

[hand]
exten => _16175551212,1,Answer()
same => n,wait(2)
same => n,Background(anything-research)
same => n,WaitExten()
exten => 1,1,Answer()
same => n,Dial(SIP/350,4)
same => n,wait(1)
same => n,Playback(monty)
same => n,Macro(voicemail,SIP/350)
same => n,Hangup()
exten => 2,1,Answer()
;same => n,Dial(SIP/350,4) ;tried with and withou this line
;same => n,GotoIf($[“${DIALSTATUS}” = “NOANSWER”]?:4:5) ; tried with and without this line
same => n,Followme(350)
same => n,Playback(monty)
same => n,VoiceMail(2)
same => n,6,Hangup

And sip.conf

[2]
type=peer
context=default
host=dynamic
secret=mysecretword
disallow=all
allow=ulaw
[350]
type=peer
context=hand
host=dynamic
secret=mysecretword
disallow=all
allow=ulaw

Thanks for any suggestions. I'm at the stage of just making random changes and hoping things will start to work.

1 Answer

According to your followme.conf, you created a followmeid 350, which dials the extension 6002 in the context default (or hand). The followmeid has no relation to the extension to dial. You need to have either a pattern (like _6XXX) or the extension 6002 declared in the context you are trying yo use.

Your hand context has only 3 extensions:

  • 16175551212
  • 1
  • 2

You could create something like this (considering you are trying to reach user SIP 350):

exten => 6002,1,Dial(SIP/350)

or

exten => _6XXX,1,Dial(SIP/350)

Just make sure to add any of those lines inside the hand context and change the followmeid to use that context.

Quick tip: The leading underscore in the exten statement is only needed when you are using patterns.

4

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