Acer Aspire ES1-512 touchpad not working after clean Windows 8.1 Pro (re-)installation
On an older laptop Acer Aspire ES1-512 the touchpad is not working after clean Windows 8.1 Pro (re-)installation.
Things that could play role here:
Right from the beginning of Windows 8.1 Pro installation USB boot (UEFI mode) the touchpad does not work.
After the installation finished, I merely thought I'd install missing drivers with Driver Booster or similar tool, did not help.
There are yet about 150 updates available, none of which has Synaptic or Elantech in its name, (and I don't want to linger for hours just waiting).
If I unattach my USB mouse I see no pointing device in the Device Manager, it's not only disabled, it's unrecognized probably.
1 Answer
What actually only solved the problem was going into the BIOS and make one change:
Repeatedly press F2 after turning the laptop on (without Fn). I suppose you are in the BIOS by now.
In the main menu go onto the second tab called Main.
Now, in this very tab you should find the Touchpad item.
Switch it to Basic.
Go onto the last tab called Exit.
Choose Exit saving changes.
After your laptop boots - this time, just this time - after logging in, press Fn+F7 once to enable the touchpad device.
You are done! Your touchpad should work just fine now.
Disclaimer: I fixed this computer problem this way exactly, there might be other ways. Since it's customer's laptop, I won't play with it any longer to find out. Good luck!
